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Terms & Conditions

Ordering Information

Please remember that we are an online business store. You can place your order via e-mail, or directly through our website. Please check all the information displayed on the final step of your order. Proceed only when you are certain about the data you have entered. The complete report of your order will be sent to you via email, to the address you have provided. If you object to the report you receive, please send an email to the given address within 24 hours. The email with your order is sent automatically. No previous verification of the stock is possible. In case, any of the products you ordered is not in stock, you will be notified by email. You can pay by credit card (Visa, Mastercard, Euroline), or postal order. International orders - Shipping fees for International Orders are based on total weight of the completed order and the country of destination.
Please do not place an order if you do not intend to pay as we will not hold your order.


Shipping and Handling Information

We try to send all orders the economical way. Domestic orders are processed and shipped through Post or Speedex. International orders are processed and shipped through Post or UPS. We will ship orders first class, priority mail or flat rate, with delivery confirmation, upon request.
Shipping fees for international orders depend on their weight and country of destination.


Cancelling an Order

When cancelling an order, please notify us within 24 hours from the time you placed the order, because we try to handle orders as soon as possible.


Items Not Available

Products that are not available are usually indicated as such on our website. If you still would like to purchase the item, you can ask them by email, and you will be notified when they are back in stock.


Replacements and Refunds

If an item is found to be broken or faulty on receipt, contact us by email. You can choose either to receive a replacement item or to receive a refund.
Replacements
We will send you a replacement and arrange the return of the faulty item. We will meet all delivery and return costs. Returned goods must be adequately packed.
Refunds for Faulty Goods:
We will refund the total cost of the order to you including delivery costs, (both ways), as soon as we receive the item back (See returning goods) Returned faulty goods must be adequately packed.


Privacy

This is the web site of Memories Trend.We can be reached via e-mail at customerservice@scrapbooking.gr.
For each visitor to our web pages, our web server automatically recognizes the visitor's domain name. We collect data on the numbers of visitors to our web pages and aggregate completely non-identifying statistics on what pages customers access or visit. The information we collect is used for internal review, and is then discarded. We make no effort to identify visitors to our site, and we do not log the specific identity of visitors.
We use non-persistent cookies to record session information for our shopping cart. These cookies are not saved on your disk. They disappear when you close your browser.
For each customer, we collect only the payment information (e.g. billing address). The information we collect is used for payment purposes only. Eurobank (reputable bank institution) is responsible for clearing credit cards on their secure server. Nothing is passed to us as per your credit card information. We do not have access to your credit card information.
Upon request we provide site visitors with access to all information that we maintain about them.
We redirect visitors to a secure third-party server (Eurobank) for the transfer of certain types of sensitive information, such as credit card information.
We appreciate your trust, and treat all information carefully and sensibly. We have physical, electronic, and managerial procedures in place to safeguard your information. All customer information is treated as confidential. Memories Trend does not participate in bulk e-mail solicitations, phone banks, or third party advertisement schemes. Your information is never provided or sold to a third party.
Cookies: As in most websites in the internet thus and in www.scrapbooking.gr we use cookies so as to have access in certain information each time you visit our shop. Without the utilisation of cookies it would be impossible to offer you important services such as tracking of orders, personal settings, shopping cart, etc. Cookies are alphanumeric files that we transmit to the hard disk of your computers through your internet connection so as to offer you services as those reported above. In the settings of your browser you can select to prevent accepting cookies or to be asked each time new cookie is to be installed on your hard disk. Nevertheless, know that if you select to prevent cookies, you might not be able to use certain services of the website and Electronic Shop. Our web site policy assures you that cookies do not contain any sensitive personal information.


Safety & Security

For each customer, we collect only the payment information (e.g. billing address). The information we collect is used for payment purposes only. Eurobank (reputable bank institution) is responsible for clearing credit cards on their secure server. Nothing is passed to us as per your credit card information. We do not have access to your credit card information. We redirect visitors to a secure third-party server (Eurobank) for the transfer of certain types of sensitive information, such as credit card information.
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