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Policy Info

Items Not Available

Products that are not available are usually indicated as such on our website. If you still would like to purchase the item, you can ask them by email, and you will be notified when they are back in stock.

Replacements and Refunds

If an item is found to be broken or faulty on receipt, contact us by email. You can choose either to receive a replacement item or to receive a refund. Replacements We will send you a replacement and arrange the return of the faulty item. We will meet all delivery and return costs. Returned goods must be adequately packed.

Refunds for Faulty Goods:

We will refund the total cost of the order to you including delivery costs, (both ways), as soon as we receive the item back (See returning goods) Returned faulty goods must be adequately packed.
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